Legal
Terms of Service
Last updated
1. What the service does
GetPulseCheck checks endpoints you nominate from probes in Ashburn Virginia, San Jose, Stockholm, and Tokyo, records the results, and alerts you when a second region confirms a failure. It records history and can publish a status page on your behalf.
It is a monitoring tool, not an availability guarantee for your systems, and not a substitute for your own incident response.
2. Your account
You need an account to use the service. Keep your credentials secure, and tell us at getpulsecheck@gmail.com if you believe someone else has access to your account. You are responsible for what happens under your account, including what the people you invite to your team do.
You must be old enough to enter a contract where you live.
3. Commercial use is included
The Free plan may be used commercially. You can monitor a business website, a customer’s site, an internal service at work, or anything else you are authorised to check, on any plan including Free. There is no personal-use restriction, and we will not add one to accounts already using the Free plan commercially.
This is a deliberate commitment, not an oversight. If we ever change the Free plan’s limits, we will give at least 30 days’ notice by email, and the commercial-use permission itself will continue to apply to your existing account.
What you may not do is resell the service or present it as your own monitoring product without a written agreement with us. Monitoring your clients’ sites and showing them the results is fine; reselling GetPulseCheck accounts is not.
4. Acceptable use
You may only point monitors at endpoints you own or are authorised to check. Monitoring generates repeated automated requests, and pointing that at someone else’s infrastructure without permission is abuse.
You also agree not to:
- use the service to attempt a denial-of-service, load test, or any other volumetric attack against a target;
- create monitors intended to probe internal networks, cloud metadata endpoints, or other hosts you do not control;
- work around plan limits by spreading one workload across multiple free accounts;
- interfere with the service itself, or with other customers’ use of it;
- use the service to break the law where you or your targets are located.
We may suspend monitors or an account that breaches this section. Where the situation allows it, we will tell you first and give you a chance to fix it.
5. Plans, limits, and payment
Each plan carries limits — monitor count, check interval, history window, status pages — published on the pricing page. The service enforces them, and we may decline to create resources beyond your plan’s cap.
Paid plans are not yet available. When they are, these terms will be updated with billing, renewal, and refund provisions before any charge is made, and we will email account holders before that update takes effect.
6. Your data
Your monitor configuration, check results, and incident history remain yours. We process them to run the service, as described in the privacy policy and the sub-processor list.
If you publish a status page, you are choosing to make the monitors on it publicly visible. The same applies to incident links you share. Do not put anything on a public status page that you would not want indexed.
7. Availability
We work to keep the service running and publish our own status at /status. We do not currently offer a contractual uptime commitment on any plan, and the Free plan carries no service level agreement.
Checks can be delayed or missed — a probe region can fail, a network path can break, an alert email can be delayed by a provider. Do not rely on GetPulseCheck as your only signal for something where a missed alert would be catastrophic.
8. Ending the agreement
You can stop using the service at any time and ask us to close your account by emailing getpulsecheck@gmail.com.
We may suspend or close an account that breaches these terms, or discontinue the service entirely. If we discontinue the service, we will give at least 30 days’ notice by email so you can export what you need and move to another provider.
9. Warranties and liability
The service is provided “as is”. To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the extent the law allows, GetPulseCheck, Inc. is not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data arising from your use of the service. Our total liability in any twelve-month period is limited to the greater of the amount you paid us in that period or one hundred US dollars.
Nothing here excludes liability that cannot be excluded under the law that applies to you.
10. Changes to these terms
We may update these terms. For material changes we will email account holders at least 30 days before they take effect, and the “last updated” date above will change. Continuing to use the service after that date means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. If you are a consumer, this does not remove the protection of mandatory law in the country where you live.
12. Contact
Questions about these terms go to getpulsecheck@gmail.com.