Escalation policies
Give unacknowledged alerts a clear responder path
Define who receives an alert, when each step becomes due, and which monitor alerts use the policy. These guides cover the policy model, builder, and monitor assignment.
Guides
F4.1
Escalation policies overview
Steps, delays, repeats, and channels, and how a policy attaches to monitors.
F4.2
Building a multi-step escalation policy
Step order, delays, repeat intervals, and channels.
Partial capability
F4.3
Assigning a policy to a monitor
Attach an escalation policy to the monitors it should cover.