Incidents
Work an incident from detection to recovery
Use these guides to understand when GetPulseCheck creates an incident, how regional confirmation shapes its severity, and how to acknowledge, share, and recap the event.
Guides
F5.1
Incident lifecycle & statuses
Open, acknowledged, and resolved, and how incidents open and close from probe results.
F5.2
Multi-region confidence scoring
Confirming regions, the confidence score, and how severity is inferred.
F5.3
Acknowledging & resolving incidents
Acknowledge an incident and track recovery as the probe confirms restoration.
F5.4
Sharing an incident (public link)
Generate a public link so stakeholders can follow an incident.
F5.5
Post-incident recap
Assemble a manual customer recap from a resolved incident and public timeline.
Partial capability